Broker411 counterweights brokers violating carrier rights and allows reporting brokers,
checking credibility score, giving ratings, sharing experiences, and reviews to avoid losses and risks.
· Description: Carrier allegedly harassed or threatened the broker.
· Violations:
· Defamation Laws: False accusations damage reputation.
· Business Ethics: Unsubstantiated claims undermine fairness.
· Description: Carrier has personnel or operations outside the U.S. or Canada.
· Violations: Title VII of the Civil Rights Act of 1964: Discrimination based on national origin.
· Business Ethics: Discriminatory practices contradict U.S. business standards.
· Description: Carrier files a claim against the broker's bond.
· Violations:
· First Amendment: Right to seek legal remedy.
· Business Ethics: Punishing lawful actions is unethical.
· Description: Issues with driver behavior or actions.
· Violations:
· Defamation Laws: Unverified claims can be defamatory.
· Business Ethics: Professional responsibility requires verification.
· Description: Problems with third-party dispatch services.
· Violations:
· Defamation Laws: Generalizations can harm the carrier.
· Business Ethics: Due diligence is necessary.
· Description: Carrier demanded extra payment without valid reason.
· Violations:
· Defamation Laws: Public accusations can harm reputation.
· Business Ethics: Open communication should precede public reporting.
· Description: Carrier threatens legal action against the broker.
· Violations:
· First Amendment: Right to seek legal redress.
· Business Ethics: Punishing legal action violates ethical standards.
1. Limitation on Legal Rights (Policy Point 6: Legal Threats): Carriers are penalized for threatening or pursuing legal action, which is a fundamental right protected under the First Amendment of the U.S. Constitution. This policy discourages carriers from seeking justice through proper legal channels.
2. Retaliation for Disputes (Policy Point 7: FreightGuard Report Retaliation): Carriers can receive additional negative reports for attempting to defend themselves or responding to accusations. This suppresses their right to fair representation and due process.
3. Discrimination Based on Location (Policy Point 2: People Outside United States or Canada): The policy allows brokers to report carriers simply because they have personnel outside the U.S. or Canada. This could lead to discrimination based on national origin, potentially violating Title VII of the Civil Rights Act of 1964.
4. Unverified Accusations of Fraud (Policy Point 3: Identity Theft): Carriers may be unjustly accused of identity theft without substantial evidence, damaging their reputation and business operations without due process.
5. Defamation Through Unproven Allegations (Policy Point 14: Provided Fraudulent Documents): Accusing carriers of providing fraudulent documents without definitive proof can constitute defamation, harming their professional standing.
6. Punishment for Legitimate Business Actions (Policy Point 34: Filed on Bond): Carriers are penalized for filing on a broker's bond, a legal mechanism to address non-payment or contractual disputes. This discourages carriers from exercising their lawful rights.
7. Lack of Fair Resolution Mechanisms: The FreightGuard Report system lacks a transparent and fair process for carriers to contest reports, violating principles of natural justice and fair business practices.
8. Economic Coercion Leading to Financial Losses: Negative reports severely impact a carrier's ability to secure future work, leading to significant financial losses and, in some cases, bankruptcy.
9. No Accountability for False Reports: Brokers face no repercussions for submitting false or misleading reports, leaving carriers vulnerable to unjustified damages without recourse.
10. Violation of Business Ethics: The unilateral power granted to brokers contradicts the principles of fair competition, transparency, and mutual respect that are foundational to ethical business practices in the U.S.
We see a way forward that avoids fighting Carrier411 and brokers, as it would be a long and extremely difficult process under the conditions they have already created.
Instead, we will build something better:
To prevent the broker system from oppressing carriers, we need to create an equivalent counterbalancing platform that will level the playing field in the market, without breaking any laws.
Allows for reporting brokers, checking credibility scores, giving ratings, sharing experiences, and leaving reviews to avoid losses and risks.
Broker411 platform allows carriers verify broker status through FMCSA, run factoring checks, rate interactions, leave reviews, and report scams or bad practices. See which brokers carriers trust and how they perform. Built to protect carriers, unite them, and restore balance in trucking.
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Ratings based on experience interacting with brokersAccess detailed ratings and reviews ensuring transparency and trust in the freight brokerage process.
Current MC status and complete history of changes.Displays detailed business information: license, insurance, address, general line, email.
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Holding brokers accountable — labeling them for double-brokering, scams, or unfair behavior, including FreightGuard reporting for no reasnons.
Factoring score is pulled from all existing factoring companies - RTS, eCapital, TAFS, OTR and more
Brokers are pulled from existing sources into one place, along with all their red flags.
Broker411 gives carriers a place to monitor and review who they do business with.
Show solidarity and stand together in resistance!
These changes have made my blood boil. FreightGuard reports on Carrier411 can destroy a carrier’s business. They become permanent after 72 hours, leaving carriers with almost no chance to defend themselves. This is not just a tool, it's a tool that only works in one direction, potentially ruining someone’s business for no reason."
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I share my frustrations about dealing with brokers in the freight industry, especially regarding unfair practices like double brokering and delayed payments. These actions can severely affect my business, and it feels like carriers are often left powerless. I believe we need more transparency and accountability to protect carriers like me from these ongoing issues.
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This system puts a lot of power in the hands of brokers, leaving carriers like me vulnerable. I stress the need for better protections and a more balanced process to ensure fairness in the industry.
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WTF? I got refused a Load despite many successful loads prior. They dropped me like a hotcake, based on someone’s bad review. I have very few problems ever. Take good care of the freight and customers. I always let Brokers (https://www.thetruckersreport.com/top-freight-brokers/) incompetence roll off my back. I’ve learned to expect it, as part of doing Business. Always have to cut them a lot of slack. Always polite and professional, regardless.
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From my perspective, the FreightGuard system feels deeply flawed. I recently spoke with a carrier whose business was severely harmed by a FreightGuard report. Once posted, it's nearly impossible to remove or challenge, leaving carriers like them with a permanent black mark that cripples future opportunities. This situation highlights the urgent need for legal strategies to defend carriers and create a fairer process for addressing these claims.
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Now, once a report is posted, it stays permanently, which feels incredibly unfair to carriers like me. Even if the claim is questionable, we have no way to remove or dispute it effectively. This gives brokers way too much power, and the consequences can severely damage my business. I believe there needs to be a more balanced system that allows carriers a fair chance to defend themselves.
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FreightGuard report can ruin a carrier's reputation without a real chance to defend ourselves. Once it's posted, it sticks, making it hard to move forward. It's clear to me that we need a better system where carriers can fight back against unfair claims. The current setup feels one-sided and unjust, leaving carriers like me vulnerable to permanent damage.
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Recently i discovered that one broker left negative freight guard report on me for cancelling load after accepting ( which is false, because i didn't accept the load until appointment was confirmed, and broker never confirmed it to me). So another day i was trying to book a load and another broker said he cant give me a load because of negative report. My question is how important this report is to another brokers and why would they trust something without any proof ?
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The FreightGuard report system feels heavily biased against carriers. A single report can ruin my reputation, and there’s little chance to correct small mistakes or misunderstandings. Brokers hold too much power, often leading to questionable claims that can result in permanent damage to my business. Recovering from such a mark is incredibly difficult, and the process is unjust. Carriers need a fairer system to protect their rights.
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Carrier411 Implements Stricter Policies: Now, all FreightGuard reports, even those deleted, will remain in the system labeled as "deleted," making them visible to brokers and potentially damaging a carrier’s reputation permanently.
Lack of Fairness and Legal Recourse: Carriers lack the ability to defend themselves against erroneous or unfair reports. FreightGuard reports can be filed without checks on legitimacy, and brokers can file reports for minor disputes.
By stopping Carrier 411 from taking false bad reviews and reports about a Carrier from large Brokerage companies without further investigating. We want to prevent freight brokers into falsely reporting small carrier companies with bad reviews to a company called Carrier 411 . Carrier 411 then automatically posts the bad review without further investigating the true Nature of the problem costing small carrier companys $100,000s.
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